Call First: Go!

When going on a listing appointment, one of the things I discuss with my Sellers are showing instructions. Showing instructions are entered into the listing database, so that agents understand what they need to do to gain access to a house. Instructions can include anything from the need to make an appointment with the listing agent, to simply showing up.

Most Sellers think that Buyers plan ahead to see homes, so they always think they are going to have time to prepare for a showing. More often then not, that is simply not true. Buyers do plan ahead to buy a home. They talk to me about where they want to live and what they are looking for in a home. Buyers often make an appointment with me in advance to view homes, but often don’t know what they want to see until the last minute. Everyone always wants to see what new inventory might come up, so some homes are scheduled ahead of time, but others are often chosen at the last minute, which may alter the overall itinerary and change appointment times.

Convenience is Key

Understand, Buyers’ schedules are often not as flexible as you might think. I often have clients that will have a babysitter watch the children, so they can view some homes with me for a few hours. Other times, buyers are only in town for a day or two and need to see as many homes as possible in a small window of time.

Sellers can’t sell what Buyers can’t see, so flexibility is key to getting a house sold. The easier it is to show, the more Buyers will have the opportunity to see the home. When I am on a listing appointment, we talk about how to we are going to manage the dogs, and how the morning routine might change. Beds need to be made, sinks need to be cleaned and laundry needs to be put away. This way, if a call comes in as the day progresses, no one panics. With Buyers you never get a second chance to make a first impression.

The happy medium that seems to work best with my clients is Call First, then Go as a showing instruction. It gives my clients a head up that someone is coming, but offers the flexibility agents often need to show it.

Spring into Listing, the Selling Season has Begun

I’ve been flooded with questions lately by both Buyers and Sellers, and I love questions, because it means you are thinking.  I would like to take a minute to share what some of my clients have been thinking about, since you might have the same questions racing through your head as well.

 

For Sellers, the questions I am getting are more like, “do I put on a deck?”, “do I power wash the house?”, “do I install a new kitchen?”.  My universal response to most of these questions is, don’t.  Don’t do anything you would not have done, if you weren’t moving.  The reason is more about the cost of time, because time can cost more than you will ever get back.  We are entering the selling season.  

 

A deck is not going to necessarily bring you more money.  If the deck takes twice as long as it was intended, you have not only spent money on something that wasn’t necessary, but you have missed the Spring buying season as well.  

 

Power washing your home, could result in your house needing a new paint job.  Do you have time for that?  Do you have the money?  Using a garden hose, might easily do the trick, without creating a problem you didn’t have.  

 

Installing a new kitchen?  Out of all the questions I have received this week, this is the one that would add the most appeal to your home, and will bring you the most return on the cost, but kitchens take time.  If the kitchen costs $25,000, and isn’t going to be done for 9 weeks, we have lost the Spring buying season.  That $25,000 remodel, may only net you $15,000 in the fall.  When interest rates go up, house prices generally go down because people have less buying power.  

 

The #1 thing I want people to do when I list a house is clean.  When Buyers see a 1970’s kitchen that is spotless, they comment on how clean it is.  It’s a blank canvas that can updated someday and is considered usable the way it is.  When the same Buyers see a modern kitchen, that is dirty, it is a turn off.  It’s funny how the brain works, it doesn’t say “I can clean this”, like you would think; instead it says “I could never cook in here”.  If you don’t like to clean, hire someone.  It’s money well spent and I guarantee you will get 100% return on your cost, instead of a remodel that will cost you to miss the Spring season.  Do those remodeling projects in the fall, six months before you are planning to sell.

Do what your mother told you – pick up your underwear

Selling a home can be challenging, between homes not appraising, buyers unable to obtain loans, throw in a hail storm (which can literally blow the roof off a deal) and you often feel like you’ve scaled Mt. Everest when you actually get to the closing table.  Having no control over many aspects that can go wrong, only makes taking control of things we can…that much more important.  

I often tell buyers, when its meant to be – it will, but that wisdom very much applies to Seller’s as well.  There isn’t always a logical reason why one house sells faster than another, sometimes it is an emotional one.  We don’t post remarks like wood flooring matched color of grand piano, or bedroom paint color matched bedding buyer already had.  Again – I didn’t say it was logical.

What should be logical for Seller’s are things like putting underwear away or picking up toys so that you can walk into a room.  Yes, some of the homes I saw last week defied logic.

I actually told a Seller last week that when he was serious about selling his home – to give me a call.  If they know you are coming…and still can’t pick up the underwear, are they serious Sellers?  You instantly get the message that they don’t really care to sell it.  Again – an emotional response, not typically the truth.   You want someone to buy it, right?  Serious Sellers will attract serious Buyers that really want to get to that closing table, so its important to send the right message.